The Granary & Cottages

Privacy Policy


Cottage Rental Privacy Policy

Introduction

We value the privacy of our guests. This Privacy Policy outlines the types of personal information we collect when you book our cottage, how we use this information, and the steps we take to safeguard your information.

Information We Collect

2.1 Personal Information: This includes your name, address, email address, phone number, and payment details. Such information is used for booking, billing, and communication purposes.

2.2 Automatically-Collected Information: We might also collect information about your device, including IP address, browser type, and how you interact with our online booking platform, if applicable.

2.3 Other Information: Any additional information you provide voluntarily, such as feedback, reviews, or special accommodation requirements.

How We Use Your Information

3.1 Booking and Payments: To process and manage your reservation and to ensure seamless communication related to your stay.

3.2 Customer Service: To respond to inquiries, comments, or requests.

3.3 Improvement: To enhance our services and understand how our platform or services are used.

3.4 Legal Obligations: To comply with regulatory requirements and respond to lawful requests by public authorities.

Information Sharing

We do not sell, lease, or share your personal information with third parties except:

4.1 When it's necessary for the service (e.g., with payment gateways for billing).

4.2 If legally required to do so.

4.3 For protection against potential fraud or unauthorized transactions.

4.4 In connection with the sale of a business or its assets.

Data Security

We implement a variety of security measures to ensure the safety of your personal information. These measures include secure servers, encrypted data transmissions, and access controls.

Cookies

If we operate an online booking platform, it might use cookies, which are small files that get stored on your device, to enhance user experience, track bookings, and remember user preferences.

Your Rights

Depending on your jurisdiction, you might have the right to access, modify, or delete your personal information. Contact us to make such requests.

External Links

Our platform might contain links to other websites. This policy only applies to our platform, so when you link to other websites, you should read their privacy policies.

Changes to This Privacy Policy

Any changes to this Privacy Policy will be posted on this page with an updated effective date.

Contact Us

For any questions about this Privacy Policy, please contact us at the Cottage