Privacy Policy
What information do we collect?
We collect data when you register on our site or book a room.
You can visit our site anonymously at any time.
What do we use your information for?
* to improve our service to you by evaluating feedback
* to improve customer service and technical support
* to process transactions
* to administer a promotion
* to assist you with any queries
How long do we hold your data?
* personal data relating to your booking is anonymised after seven years
* personal data used for marketing will be retained indefinitly unless you tell us otherwise.
How do we protect and safeguard your personal information?
We have a number of methods such as encryption and physical safeguards and security.
Card payments are encrypted by our secure third party provider. No payment information is stored by us.
Your consent
By using our site you consent to our Privacy Policy and Terms and Conditions.
Withdrawing your consent
* if you would like to withdraw your consent, please contact us directly.
* once you notify us of your request we will respond to you as soon as possible
* wherever possible we will anonymise all records relating to you and your account
Who has access to your data?
Access to your personal data is restricted at all times. Only our employees or trusted agents will be able to access your data. Their activities and access are restricted to the purposes outline above. These parties are:
*us, we have direct access
* Andy Walters, who hosts this website and has access to ensure its correct function
* Queensborough Group, our web designer and diary manager
Changes to our privacy policy
If we decide to change or update our privacy policy, we will do so on this page. Please contact if you have any questions.