Privacy Policy
Privacy Policy – Self-Catering Apartment (Scotland, UK GDPR)
Last updated - April 2026
This Privacy Policy explains how we collect, use and protect your personal data when you make a booking or stay at our self-catering accommodation in Scotland.
By making a booking with us, you agree to the terms of this policy.
1. Who We Are
Self Catering Apartment Aberdeen, 43 North Anderson Drive, Aberdeen, AB16 6HP, Scotland, UK
NorthAndersonDrive43@yahoo.com
For the purposes of UK GDPR and data protection law, we are the “data controller” of your personal information.
2. What Information We Collect
We may collect and process the following information:
• Name
• Address
• Email address
• Telephone number
• Booking details
• Payment information
• Guest communication and messages
• Arrival and departure dates
• Number of guests
• Any special requests you provide voluntarily
Where bookings are made through third-party platforms such as Airbnb or Booking.com, we may receive guest information from those platforms.
3. How We Use Your Information
We use your personal information to:
• Process and manage bookings
• Communicate with guests before, during and after stays
• Provide customer support
• Arrange check-in/check-out
• Comply with legal obligations
• Prevent fraud or misuse of our property
• Maintain financial and accounting records
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
• Contract – Processing is necessary to fulfil your booking agreement with us.
• Legal Obligation – We may need to retain certain records for tax, accounting or legal compliance purposes.
• Legitimate Interests – We may process limited information to protect our business, property and guests.
5. Sharing Your Information
We may share your data with trusted service providers where necessary, including:
• Booking platforms such as Airbnb or Booking.com
• Payment processors
• Property management or channel management software providers
• IT hosting and cloud service providers
• Professional advisers or accountants where legally necessary
We do not sell your personal data to third parties.
6. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
Your information may be stored electronically using secure third-party booking and property management systems.
7. How Long We Keep Your Data
We retain booking and financial records only for as long as necessary, including:
• Financial/accounting records: typically up to 6 years to comply with UK tax law
• Guest communications: only as long as reasonably required for business purposes
When information is no longer required, it will be securely deleted.
8. Your Rights Under UK GDPR
You have the right to:
• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data where appropriate
• Object to certain processing
• Request restriction of processing
• Request transfer of your information
To exercise your rights, contact us using the details above.
You also have the right to complain to the UK Information Commissioner’s Office (ICO).
9. Cookies and Website Use
If you book through our own website, cookies or analytics tools may be used to improve website functionality and user experience.
Third-party booking platforms such as Airbnb and Booking.com may also collect information in accordance with their own privacy policies.
10. International Transfers
Some third-party providers may store data outside the UK. Where this happens, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available upon request or on our booking website.