1. How we use your personal data
We are committed to protecting your personal data.
The only data we collect is submitted by yourselves when you contact us.
We will use your non-sensitive data to (i) register you as a customer (ii) manage payment (iii) collect and recover monies owing to us (iv) to manage our relationship with you.
We will not share your details with third parties for marketing purposes.
1b. Queensborough & Booking.com are data processors of your data when you book online. Whilst Hotel Host Company and Rockspace are sub processors providing services in connection with the operation of online booking system.
2. Disclosure of your personal data
We may have to share your personal data with service and professional providers. All of these third parties are required to show they respect the security of your personal data and to treat it in accordance with the law.
3. International Transfers
If we use any third party businesses who are outside the EEA we do out best to ensure a similar degree of security.
4. Data Security
Protecting your data is important to us and we have put in place security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data.
If we suspect any personal data breaches you will be notified where we are legally required to do so.
5. Data Retention
We will only keep your personal data for as long as is necessary to fulfil the purposes for which we collected it. We may retain your data to satisfy any legal, accounting or reporting requirement. For example we need to keep certain information for 8 years after you cease to be a client for tax purposes.
You have the right to ask us to delete personal data we hold about you in certain circumstances.
6. Your rights
You are able to exercise certain rights in relation to your personal data that we process. These are set out in more detail at www.ico.org.uk
If you wish to make a Subject Access Request, please send the request to email firstname.lastname@example.org
7. Keeping your data up to date
We have a duty to keep your personal data up to date and accurate so may contact you to check this.
If there are any changes to your personal data (such as a change of address) please let me know as soon as possible by writing or emailing to email@example.com
We are committed to protecting your personal data but if for some reason you are not happy with any aspect of how we
collect data, you have the right to complain to the Information Commissioner’s office (ICO).
We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
Furtho Manor Farm, Old Stratford, Milton Keynes MK19 6NR
01908 542139 firstname.lastname@example.org