Privacy Policy
Privacy Policy
Effective Date: [Insert Date]
1. Introduction
Welcome. Your privacy matters to us, and this policy explains how we collect, use, and protect your information when you use our AI-powered chat service.
By using this service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
a) Information You Provide
Messages, prompts, and content you enter into the chat
Contact details (if you submit forms or sign up)
Feedback or support requests
b) Automatically Collected Information
Device type and browser
IP address and approximate location
Usage data such as interactions, timestamps, and session activity
c) Cookies and Tracking
We may use cookies or similar technologies to improve performance, remember preferences, and analyse usage.
3. How We Use Your Information
We use your information to:
Provide and improve our AI chat service
Respond to enquiries and support requests
Monitor performance and prevent misuse
Enhance user experience and functionality
Comply with legal obligations
4. AI and Data Processing
Messages you send may be processed by artificial intelligence systems to generate responses.
We may use anonymised or aggregated data to improve the quality, accuracy, and performance of our service.
We do not intentionally use personal data to identify individuals.
5. Data Sharing
We do not sell your personal data.
We may share information with:
Service providers and hosting partners
Analytics providers
Legal authorities when required by law
All third parties are required to handle your data securely.
6. Data Retention
We keep your data only as long as necessary to:
Provide our services
Improve system performance
Meet legal or regulatory requirements
You may request deletion of your data at any time.
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request a copy of your data
To exercise these rights, contact us using the details below.
8. Data Security
We take reasonable measures to protect your information from:
Unauthorised access
Loss or misuse
Alteration or disclosure
However, no system is completely secure.
9. Children’s Privacy
This service is not intended for individuals under 13 (or applicable local age).
We do not knowingly collect data from children.
10. Third Party Links
Our service may contain links to external websites.
We are not responsible for the privacy practices of those sites.
11. Changes to This Policy
We may update this policy from time to time.
Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
Email: [Insert Email]
Website: [Insert Website]
If you want, I can tailor this specifically for:
your pub venues
a website or app you’re launching
GDPR-heavy UK compliance wording