Moffat House

Privacy Policy


Moffat House Understands that our privacy is important to you and that we care about how your personal data is used. We respect and value the privacy of everyone who visits this website. (www.moffay-house.co,uk) As described in part 5 and 6 below we do not collect personal data about you unless you contact us by any method, including completing the form on our site. Any personal data we do collect will only be used as permitted by law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this policy is deemed upon your use of the site. If you do not accept and agree with this policy, you must stop using our site immediately.
1. Information about Moffat House.
Registered address is:
Moffat House, High Street, Moffat, Dumfries & Galloway DG10 9HL
Our data protection officer is Mrs C Parr
Email address is: info@moffat-house.co.uk
Telephone: 01683 221100
Postal address …Moffat House, High Street, Moffat, Dumfries & Galloway DG10 9HL.
2. What this policy covers.
This privacy policy applies only to your use of the site which may contain links to other websites. We have no control over how your data are collected, stored or used by these websites and we would advise you to check the privacy policy of any such sites before providing any data to them.
3. What is personal data.
In simple terms, personal data is any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but also it also covers less obvious information such as identification numbers, electronic location data and other online identifiers.
Personal data is defined by the General Data Protection Regulation ( EU Regulations 2016/679 ( The GDPR) and the Data Protection Act 2018 ( collectively these are known as “ the Data Protection Legislation “) as any information relating to an identifiable, living person who can be directly identified or indirectly identified in particular by reference to an identifier.
4. Your rights.
Under the Data Protection Legislation, you have the following rights, which we will always uphold.
a) The right to be informed about our collection and use of your personal data. Part 9 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by us are inaccurate or incomplete. Please contact us using the details in part 10.
e) The right to restrict (prevent) the processing of your personal data.
f) The right to object to us using your personal data for a particular purpose or purposes.
g) The right to withdraw your consent to the processing of your personal data.
h) The right to data portability. This means that if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and if those data are processed using automated means, you can ask us for a copy of your personal data to re-use with another service or business in many cases.
i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in part 10.
It is important that your personal data is kept accurate and up-to-date. If any of your personal data we hold about you changes please keep us informed.
Further information about your rights can be obtained from the information commissioner’s office (ICO) https:/ico.org.uk/-data-matters/ or your local Citizens advice bureau.
If you have any cause for complaint about our use of your personal data. We would welcome the opportunity to resolve any concerns for you.
5. Personal data we collect.
If you send an email or use a contact form, we may collect your name, your email address and any other information that you choose to give us. Other than this circumstance, we do not collect any personal data from you when you visit our website. . We use third party cookies through Google analytics but these only collect and analyse web traffic and performance data, no personal data is collected or stored.
6. How we use your data.
If we do collect any personal data through our contact form. We may use it to respond to your query or request. The data processed and stored securely and held for no longer than is necessary in relation to the reason (s) it was first collected. We comply with our obligations and safeguard your rights under the Data Protection Legislation at all times.
Any and all emails containing personal date will be deleted no later than six months after the reason for your contact/email has been resolved or auctioned.
You have the right to withdraw your consent to us using your personal data at any time and to request that we delete them.
We will not share any of your data with any third parties for any purpose other than storage on our email server.
7) How and where we store your data.
We will only store your personal data in the UK. This means that they will be fully protected under the data protection legislation.
Personal data security is essential to us, and to protect personal data , we take the following measures.
. Electronic data and database are stored on secure computer systems and we control who has access to information.
. All devices that connect to our systems are encrypted and we apply permissions to access our drives.
. The PCs are set up to automatically lock after a short period of inactivity, and our cloud backup system is encrypted.
. Our staff receive data protection
8. Sharing your personal data.
The details you provide to us through our website contact forms are not shared with any third parties. Occasionally where we partner with other organisations. We may share your data with them for example if we are co-hosting an event that you have registered to attend. We will only share information when it is necessary, and we will make sure that we notify you first.
I some limited circumstances we may be legally required to share certain personal data which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If we sell transfer or merge parts of our business or assets your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way (s) that we have used it, as specified in this privacy policy.

9) Accessing your data.
If you want to know what personal data we have about you, you can ask us for details of those personal data and for a copy of them. This is known as a subject access request.
There is not normally any charge for a subject access request. If your request is manifestly unfounded or excessive a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within one month of receiving it. Normally we aim to provide a complete response including a copy of your personal data within that time. However in some cases more time may be required ( up to a maximum of 3 months from receipt ) you will be kept informed of our progress .
10. Contacting us.
To contact us about anything to do with personal data and data protection, including to make a subject access request please use the following details.
Mrs C Parr
Tel: 01863 221100
Postal address, Moffat House, High Street, Moffat, Dumfries and Galloway, DG10 9HL.
11. Changes to this privacy policy.
We may change this privacy notice from time to time. This may be necessary for example if the law changes or if we change our business in a way that affects your personal data protection.
Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the privacy policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date. This privacy policy was last updated on 02/03/2022