Dorset Arms Hotel

Privacy Policy

Introduction and purpose of this privacy and cookie policy

The Dorset Arms Inn SH Madgin T/A The Dorset Arms (collectively referred to as “we“, “us” or “our” in this privacy and cookie policy) are committed to safeguarding the privacy of our website visitors.

In this privacy and cookie policy we explain how we will collect and process your personal information through your use of this website (including any data you may provide when you purchase a product or service, or otherwise provide any data to us).

We will ask you to consent to our use of cookies in accordance with the terms of this privacy and cookie policy when you first visit our website.

It is important that you read this privacy and cookie policy, together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy and cookie policy supplements the other notices and is not intended to override them.

This website is not intended for children and we do not knowingly collect data relating to children.

Controller and third party links

We are the controller and processor responsible for your personal data.

We have appointed a Data Protection Officer who is responsible for overseeing questions in relation to this privacy and cookie policy. If you have any questions about this privacy policy (including any requests to exercise your legal rights) please contact our Data Protection Officer, Stan Madgin by either:

post to Dorset Arms Hotel Dorset Ave Wallsend Tyne & Wear NE288DX or by email

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

Collecting personal data

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, title, date of birth.

Contact Data includes billing address, delivery address, email address and telephone numbers.

Financial Data includes bank sort code, account and payment card details.

Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Profile Data includes purchases or orders made by you, your interests, preferences, and feedback and survey responses.

Usage Data includes information about how you use our website, products and services, including traffic data.

Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric