Privacy Policy
This Privacy Notice explains how we at Thistle House Guesthouse use any persona information we collect about you.
What information we collect about you.
When you make a booking with us we collect the names of all guests who will be staying, the home address , email address and telephone number of the person making the booking. We also collect debit or credit card details as part of your contract with Thistle House when you make your reservation although we do not charge until arrival or departure unless any payment is due under the cancellation policy.
How we use the information we hold on you.
We use the home address as part of the card payment processing to validate the card. We will use the email address to send you confirmation of the booking may email with further details on how to find us and other information you may find useful for your stay. We also send an email reminder out 1 week before your stay confirming your dates of arrival and departure. After your stay you will receive an automatic email from out booking system asking you to fill in a feedback form. We will not use your telephone number to contact you unless it is for an emergency and/or we have been unable to contact you by email.
How is your data stored?
All of your personal and debit/credit card data you supply to us, as part of the booking process, is stored securely on a third party system, Queensborough group and sub-processors providing services in connection with the operation of the online booking system which are HotelHost Company and Rackspace. Neither we nor Queensborough Group will share your information with any third party unless there is a legal reason for doing so.
Access to your information.
You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at info@thistlehouseguesthouse.com.
Cookies.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies. See www.about cookies.org for more information.
We do not have any WiFi cameras on the inside or outside of the guesthouse.