Civic Guest House

Privacy Policy


Civic Guest House is committed to protecting your information. This privacy notice provides details about the information we collect about you, how we use it and how we protect it. It also explains your rights and how to contact us if you have questions about how we use your information.

Ways in which we obtain personal information
When you or others book accommodation:
We obtain personal information from you and from travel agents and others who book accommodation for you.

Where you provide us with information about other individuals (e.g. the names of others who you will stay at the accommodation you book), you must ensure that they have seen a copy of this privacy policy and are comfortable with you doing this.

Categories of personal information
When you or others book accommodation:

We process two categories of personal information about you and/or, where applicable, others whom you have booked accommodation for, namely:

• Standard personal information (e.g. information we use to contact you, identify you or manage our relationship with you); and

• Special categories of information (e.g. if you have indicated a halal or kosher food preference or have chosen to let us know that you have a medical condition requiring special accommodations).

When you or your organization enter into business-related discussions with us:

We process only standard personal information about you when you and/or your organization enter into business-relates discussions with us.