Privacy Policy
COMFORT ZONE SERVICED APARTMENTS LTD.
PRIVACY POLICY
GDPR (GENERAL DATA PROTECTION REGULATIONS)
Comfort Zone Serviced Apartments Ltd are committed to protecting your privacy and maintaining the security of any personal information you provide us with. This policy explains how we ensure this and how we comply with legislation on data protection.
The Privacy Policy explains any parts of our website which may affect your privacy and personal details, how they are processed, collected, managed, and stored, and how your rights under the new GDPR (General Data Protection Regulations) are protected.
INFORMATION WE COLLECT
We may collect personal information from you to fulfil your service requests. This includes email addresses, personal names, postal addresses, and contact numbers. Any personal information used is for the operation and fulfilment of providing you with short term serviced accommodation as you requested.
Under the Data Protection Act 1998 and the General Data Protection Regulations 2021, you have the right to review any personal information provided to us at any time. This includes reviewing for correctness, requesting correction of errors, that information cannot without your written consent, be used to contact you, that information is deleted from our records, and you have an option to opt-out of communication.
Credit Card details are stored on a secure booking system when making a booking to secure the reservation. All card details are automatically deleted once the guest has checked out. We do not sell, rent or share customer data with any third party for commercial reasons.
KEEPING YOUR INFORMATION SECURE
Any data provided by you to us will be as secure as it can be. We are fully aware of our responsibilities regarding data under the Data Protection Act 1998 and the General Data Protection Regulation 2021.
COOKIES
This website may use cookies to better the overall experience of our users. Following legislation and where necessary, this website ensures the user can accept and disable the use of cookies.
WHAT ARE COOKIES
Cookies are pieces of information which are sent from a website to your hard drive while you are viewing a site. These may be used by companies to provide a more personalised experience, for statistical purposes, or advertisements. The use of cookies is standard practice across the internet and is undertaken by several websites.
Cookies could be either ‘persistent’ or ‘session’ cookies. A persistent cookie will be stored by a browser and remain valid until its set expiration date and can be deleted by the user before expiry. A session cookie expires at the end of the user session on a website once the browser has been closed.
As there are links to external sites, users are advised to be aware of the possible use of cookies. Where applicable and following legislation, these sites should use a cookie control system which allows the user to give explicit permission or deny the use of cookies
WHAT WE USE COOKIES FOR
We may use cookies for several reasons including:
• To provide a more interactive and personal user experience
• For statistical purposes
• To show adverts that you may be interested in and control the number of times you see them
It is important to note that disabling cookies may harm how a site runs.
COOKIES USED BY SERVICE PROVIDERS
Third-party companies that are providing a service for us or our website may use cookies, and these may be stored on your computer when you visit our website.
Google Analytics is used to analyse the use of our website. Information is gathered about website use via cookies and any information gathered is used to create reports about the use of our website.
SOCIAL MEDIA PROFILES
We may use official profiles on social media channels. We advise our users to verify the legitimacy of any profile about our company before interacting with them. Our social media profiles will never ask for user passwords or personal details.
If we provide a social media service for you then you are advised to read the Privacy Policy of that service. The social media businesses that we interact with include Facebook, Instagram, Twitter, and Pinterest and Youtube.
EXTERNAL WEB LINKS
This website contains links to external websites. We are not responsible for the privacy practices or the content on these sites. Our users are encouraged to be aware that when they leave this website they should read the privacy policy and spam policies of each website that collects personal data. This Privacy Policy applies only to the information collected by us.
SPAM POLICY
We are strongly against spam. We only contact our customers when they have requested to receive communication or there is a need to update you on information about services you have requested from us when signing up for our newsletter.
OTHER PRIVACY NOTICES
We retain personal information for the period necessary to fulfil the services requested unless a longer retention period is permitted or required by law.
We may revise our Privacy Policy from time to time. Any changes that occur will be posted on the Privacy Policy page of our website.
All changes will be effective immediately.
By continuing as a client with us you are bound to the revised Privacy Policy.
If you have any questions about our Privacy Policy, do not hesitate to contact us by email at reservations@comfortzoneapartments.com