Privacy Policy
Privacy Policy for Hazelwood 44
Last Updated: 24.06.2026
1. Introduction
At Hazelwood 44 ("we", "our", "us"), we are committed to protecting the privacy and security of our guests' personal information. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
The data controller responsible for your personal information is:
Hazelwood 44
Address: 44 Bath Street
Email: info@basepropertiesltd.co.uk
Telephone: 0151 317 7041
3. Information We Collect
We may collect the following information:
Name
Postal address
Email address
Telephone number
Booking details
Arrival and departure dates
Number of guests
Payment information (where applicable)
Special requests and preferences
Communications between you and us
CCTV footage (where CCTV is in operation)
When bookings are made through Booking.com, we receive personal information provided by you through the Booking.com platform.
4. How We Use Your Information
We use your personal information to:
Process and manage bookings
Communicate with you regarding your reservation
Provide accommodation services
Verify your identity where necessary
Comply with legal obligations
Prevent fraud and maintain security
Respond to enquiries and complaints
Improve our services
5. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
Performance of a contract (to provide accommodation services)
Compliance with legal obligations
Legitimate interests in operating and improving our business
Consent, where required
6. Sharing Your Information
We may share your information with:
Booking.com and other booking platforms
Payment processing providers
Professional advisers (accountants, solicitors)
Regulatory authorities where required by law
Emergency services where necessary
We do not sell personal information to third parties.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including:
Booking records: up to 6 years for accounting and tax purposes
Correspondence: up to 3 years
CCTV footage: typically 30 days unless required for investigation
8. Security
We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
9. International Transfers
Where Booking.com or other service providers transfer data outside the UK, appropriate safeguards will be in place to ensure your personal data remains protected.
10. Your Rights
Under UK GDPR, you have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details above.
11. Complaints
If you have concerns about how we handle your personal information, please contact us first.
You also have the right to complain to the:
Information Commissioner's Office
Website: Information Commissioner's Office
12. Cookies and Website Use
If you visit our website, we may use cookies and similar technologies to improve user experience and analyse website performance. Details will be provided in our Cookie Policy.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available upon request and on our website where applicable.
Contact Details
Hazelwood 44
44 Bath Street, Southport
info@basepropertiesltd.co.uk
0151 317 7041